Skip to main content
All CollectionsMy Account
How to reset a password
How to reset a password

Has someone lost their password? Learn how to reset an users password

Kat McDevitt avatar
Written by Kat McDevitt
Updated over 2 years ago

How to reset an employees password

  1. Navigate to People

  2. Select the person whose password you need to reset

  3. Open their profile using the > button in front of their name

  4. Check the employees preferred contact methods are correct

  5. Click the Reset Password icon

  6. Select the Reset Password confirmation button on the pop-up

Notes: Check with the staff member that the preferred contact method(s) are correct prior to this stage.

Did this answer your question?