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How to Submit a Help Ticket
How to Submit a Help Ticket
Traffio avatar
Written by Traffio
Updated over a week ago

To submit a help ticket through the web portal, simply click on the 'Feedback' button located at the bottom of every webpage. This will allow you to easily report any issues or ask for assistance, ensuring that your concerns are addressed promptly.


How To Submit a Help Ticket

  1. Click on the Feedback button

  2. Select the Feedback Type

  3. Select the Feedback Category (if you're unsure, don't worry—our support team will update it for you)

  4. Enter the Email Address you would like to receive updates to

  5. Click Send

Our customer support team will endeavour to get back to you as soon as possible.

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