Traffio

To submit a help ticket through the web portal, simply click on the 'Feedback' button located at the bottom of every webpage. This will allow you to easily report any issues or ask for assistance, ensuring that your concerns are addressed promptly.

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Click on the green Feedback button

Select the Feedback Type (Feature Request, Bug, Question, Other)

Select the Feedback Category (if you're unsure, don't worry - our support team will update it for you)

Enter the Email Address you would like to receive updates to

1. Click on the green Feedback button
2. Select the Feedback Type (Feature Request, Bug, Question, Other)
3. Select the Feedback Category (if you're unsure, don't worry - our support team will update it for you)
4. Enter the Email Address you would like to receive updates to
5. Click Send

Our customer support team will endeavour to get back to you as soon as possible.

Need assistance from our Support Team? Here’s how you can contact us

How to Submit a Help Ticket

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

How to Submit a Help Ticket

How To Submit a Help Ticket