You will need the appropriate permissions to create and edit forms. If you do not currently have access, please reach out to your Traffio administrator for assistance.
To find out more about access levels and permissions, click here.
How to Create Forms
Navigate to Forms on the side bar (This will open up all the forms and for every form listed, it will also highlight which revision is currently active)
Select +New
Fill Out the Form Details (you can also choose to use a generic form template or if you leave it empty it will need to be created from scratch)
Choose the Availability of the form (this is who the form is visible to and then who is sent notifications when the form is filled out. You can also make this form mandatory or not)
Click Create
A few extra tabs labelled "Revisions", "Submissions" and "Answers" will have appeared
Click Revisions tab (You will see the form in draft status)
Select the Revision (this will open up the form to edit and add contents)
Inserting New Form Elements
Once a draft form is created, you can begin adding and building out the elements, such as text fields, checklists, or signatures, to capture the necessary information. This allows you to customize the form according to your specific requirements.
Click Insert displayed underneath a form element
Choose the type of element you want
Fill in questions or information
Select if you want to make it mandatory to answer
(For checking lists elements you're able to apply tags or enable notifications if certain answers are given)
Changing Order Of Form Elements
Form elements can be rearranged by using the up and down buttons on the left side of each element. This allows you to adjust the order of the fields easily to match the desired flow of the form.
Note: These are only visible in Draft mode
Cloning Form Elements
Cloning a form element is useful when you need to replicate a question or field with similar options. For example, if you have a multiple-choice question with "Yes," "No," and "N/A" as possible answers, cloning allows you to quickly duplicate the element without having to recreate it from scratch. This saves time and ensures consistency across the form.
Click the blue Clone button on the right-hand side of the element.
(A clone of the element will be added underneath and will have “[clone]” added at the back of its title to make it easier to identify)
Deleting Form Elements
To completely remove a form element from the revision, click on the red Rubbish Bin button on the right-hand side of the element.
Changes to revisions are only saved once you press the “Save” button in the bar across the top of the screen
Linking forms to bookings and resources
Traffio automatically captures several key details for each form submission made through the app:
The date and time when the form submission was started
The location from which the form submission was started* (only available if the user grants location permissions)
The author of the form submission
The booking and specific resource (if applicable) the form submission relates to
The time at which the form was submitted to the office
The location from which the form was submitted* (only available if the user grants location permissions)
*Location data is only captured if the user has granted permission for the app to access Location Services. The app will prompt the user for this permission the first time it attempts to collect this information, and will continue to request permission each time until granted.
Publishing and activating a revision
Revisions begin in Draft mode, allowing you to make as many changes as needed without impacting what is visible to users in the field. While in Draft mode, you can adjust and refine the revision without it being seen or affecting the live system. Once you're satisfied with the changes, you can publish the revision to make it active and visible to users.
Click the Publish button across the top
Click the Activate button
From this moment onward, the revision is locked.
If you would like to make changes to an existing published revision, open it up and click on the “New revision” button across the top.
This will create a new draft copy that you can make changes to
