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Client Booking Requests

Overview of receiving, accepting and rejecting Client bookings

Written by Traffio
Updated over a year ago

Bookings sent from clients will trigger notifications within the suppliers' portal. These notifications are displayed on the side tab bar next to bookings and in the bookings section next to the Client Booking tab. Suppliers can see the booking request within this tab and either accept or decline the booking.

Accepting a Client Booking

  1. Navigate to Bookings

  2. Select the Client Bookings on the top tab bar

  3. Click on the Pending Booking request

  4. Map the Client to their corresponding Client Profile in drop-down

  5. Map Project from drop-down

  6. Map Client Item Classification to your portals Item Classification (once mapped once, this will be prefilled for next booking request)

  7. Click Create

When created, the status will be changed to Accepted, and a booking will be created in your portal. Clients will be able to view that this booking has been accepted and see in realtime when resources are added to fulfil booking.

Rejecting a Client Booking

  1. Navigate to the bookings tab on the side tab bar

  2. Select Client Bookings

  3. Click on the booking request

  4. Map Client and Project from the drop-down menu

  5. Click Reject

Booking requests are unable to be accepted after you have previously rejected them.

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