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Testing the Client Portal
Testing the Client Portal

This guide explains how to create a client portal user account for yourself to test out the client portal

Traffio avatar
Written by Traffio
Updated over a week ago

You can view the client portal from your client's perspective to better understand how it enhances communication and streamlines your operations. Simply create a dummy user account for yourself by following these steps.

Firstly, Create a dummy client contact for yourself:

  1. Navigate to Clients on the sidebar

  2. Select the Contacts tab

  3. Click +New

  4. Fill out mandatory fields including your Email

  5. Click Create

Now, Send your dummy Client Contact an invitation by:

  1. Navigate to the Contacts area in Clients

  2. Find your dummy profile

  3. Select 'Send invite to Client Portal'

  4. Check your email inbox for the invitation email

  5. Click the 'Connect with..' link within the email

From that email, you can now set a password for your new client portal user account

  1. Clicking the email link will open a page in your browser with a form

  2. Enter a password for your account

  3. Agree to the T&C's

  4. Create

With your password set, you can now Log in to the Client Portal

  1. A success message will appear with a link to log in to the client portal (you will also receive a confirmation email)

  2. Follow the link

  3. Click Login

  4. Enter your username (your email address) and password

This is an example of the invitation email you will receive:

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