Client portal user accounts are exclusively created through email invitations sent by a supplier.
When you receive your first invitation email and click the link to connect with the supplier in the client portal, you'll be prompted to create a user account by accepting the terms and setting a password.
Afterward, any future email invitations from other suppliers will link your user account to those suppliers in the client portal.
Please note: Suppliers have the right to disconnect your user account from their company in the Client Portal at any time.
An email invitation may appear in two forms:
A direct invitation:
2. An automated invitation (included in booking-related emails):
Please note: Automated invitations are subject to the supplier enabling this feature.