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Client Portal user accounts

This guide explains how Client Portal user accounts are created

Traffio avatar
Written by Traffio
Updated over 8 months ago

Client Portal user accounts are strictly created via email invitations only sent from a Supplier.

When you receive your first email invitation and click the link to Connect with the Supplier in the Client Portal, you will then be prompted to create a user account by accepting the terms and setting a password.

From then on, when you receive and accept email invitations from other Suppliers, your user account will be linked to those Suppliers in the Client Portal.

Please note: Suppliers reserve the right to revoke your user account's connection with their company in the Client Portal.

An email invitation may appear in two forms:

  1. A direct invitation:


  2. An automated invitation (included in booking-related emails):


    โ€‹ Please note: Automated invitations are subject to the Supplier enabling this feature.

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