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Approving or Rejecting leave requests
Approving or Rejecting leave requests

This article goes over how to approve or reject a leave request and what is visible to the field worker.

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Written by Shenai
Updated over a week ago

Once a field worker has submitted a leave request from the app. It goes into the leave section of Traffio to be approved or rejected. This function can only be completed by a staff member who has the "Leave approval access" permission.

Getting Started

Workers cannot submit leave requests unless this feature is specifically enabled in your Traffio Configs. Read more here

These permissions relating to leave are found in the Access Lavels tab in Admin. To be able to use this feature the permission toggles must be enabled. This can be granted by those with Administrator or Manager access.

How to approve or reject leave requests

When requests do come in, and you have the Leave approval access permission on your account, you get a notification badge on the People menu item in the web app. Hovering on that badge reveals a "Pending leave requests" link.

  1. Hover over the People tab

  2. Select the Pending leave requests notification

  3. Clicking this opens the Leave tab with the Status: Awaiting approval filter pre-selected.

  4. Open the leave request

  5. Approve or Reject the request. You're able to provide a reason for your decision here. The field worker will be able to see this reason from their app.

  6. Save

  7. A push notification is sent to the worker when their leave request is approved or rejected

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