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Billing Modes

Details about the different billing modes available when setting up rate schedules

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Written by Traffio
Updated this week

Check the billing modes below to determine the best one for your rates. If your rates are unique and don't fit any of the available billing modes in Traffio, contact the Traffio support team for assistance.


Two-Dimensional Matrices

For greater flexibility, we recommend setting up your employee billing item charges using a matrix. Matrices let you define Ordinary time, Overtime, and Double time for each time segment, enabling the billing module to automatically calculate these when generating a new invoice.

[Matrix] Saturday + Sunday

Has separate rates for Saturdays and Sundays

[Matrix] Saturday + Sunday - Fixed ordinary fees, hourly overtime [percentage]

Ordinary time is split into two parts. The first part covers a set minimum number of hours, and the second covers the rest. Each part has a fixed fee, but only the highest applicable fee is charged. Hourly overtime rates apply after that.
Percentages are based on the weekday rate. For example, 60% means 60% of the weekday rate, not an extra 60%. If you want to charge 50% more than the weekday rate, you would enter 150%.

[Matrix] Saturday + Sunday - Fixed ordinary fees, hourly overtime [rates]

[Matrix] Weekend

Identical to the above, but has a combined weekend rate instead of individual rates for Saturdays and Sundays

Simply add the rates you need to use, and leave the rest blank.

A few important things to note about these matrices:

  • Overtime and Double time can be left blank.

    • If Double time is left blank, any Double time worked is treated as a continuation of Overtime, and will be charged at Overtime rates if available

    • When a shift reaches Overtime but no Overtime rate is present, it will jump straight to Double time if available (e.g. Saturday night in the illustration [Matrix] Saturday + Sunday above)

    • If you only have Ordinary time rates, you will only get Ordinary time charges

  • Saturday Night, Sunday Night and Public Holiday Night are optional.
    If you do not use these, you can leave their checkboxes unticked. The billing module will then use the regular Saturday, Sunday and Public holiday rates instead for night-time hours.

  • To explicitly NOT charge a specific time segment, set the corresponding rate to zero

  • You can add Minimum Charges using the toggle at the top-right of the matrix.
    This allows you to, for example, charge at least $400 for a Weekday shift, even if not enough hours are worked

  • Mobilisation Fee is a fixed rate that covers both direct and indirect costs and expenses associated with transporting & preparing the crew for the area of operation

  • Travel Rate charged for resource

  • Minimum Hours booking length for resource

  • Minimum Travel Hours charged for resource


Other Billing Modes

The following billing modes are more straightforward or provide additional functionality:

  • Cost Plus Fixed Margin
    Provide a fixed margin on your rate schedule, and enter the actual cost price when generating a new invoice. The fixed cost margin is then automatically added to the charge

  • Cost Plus Margin (%)
    Provide a margin percentage on your rate schedule, and enter the actual cost price when generating a new invoice. The margin is then automatically added to the charge

  • Day (first 8) | All O/T + Night + Weekend | Public Hol
    This lets you define First 8H, all Overtime/Night/Weekend and Public holiday rates

  • Day (first 8) | Night | Sat + O/T 1.5 | Sun + O/T 2.0 | Public Hol

    This lets you define First 8H, night, Sat Overtime (1.5), Sun Overtime (2.0) and Public holiday rates

  • Day (first 8) | O/T 1.5 | O/T 2.0 + Weekend + Night | Public Hol
    This lets you define First 8H, Night, Overtime (1.5), Weekend/Night/Overtime (2.0) and public holiday rates

  • Day | Month
    Allows you to specify a rate for a single day, or an entire month - also used primarily for aftercare

  • Day | Night | Sat | Sun | Public Hol
    This lets you define Day, Night, Sat, Sun and Public holiday rates

  • Day | Night | Weekend + All O/T | Public hol
    This lets you define Day, Night, Weekend/all Overtime and Public holiday rates

  • Day | Week
    Allows you to specify a rate for a single day, or a single week - This is normally used for charging of aftercare

  • Ordinary time | O/T 1.5 | O/T 2.0 | Public Hol
    This lets you define First 8H, Overtime (1.5) 8-10H, Overtime (2.0) 10H+ and Public holiday rates

  • Per Day
    Allows you to specify a rate for a single day

  • Per Hour
    Allows you to specify a rate per hour of work

  • Per Hour (after thresholds)

    This billing mode allows you to specify two hourly rates, and an amount of hours after which they should be applied, e.g:

    • After 9 hours, charge $40 per hour, and;

    • After 12 hours, charge $60 per hour

  • Per hour + Docket Travel time
    Allows you to specify a rate per hour of work, plus the travel time noted on docket

  • Per Item
    Allows you to specify a rate per resource/item

  • Per item: Day $ | Night % | Sat % | Sun % | Public hol %

    This lets you set a weekday rate and use a percentage of that rate for other times.
    ​For example, Saturdays could be charged at 150% of the weekday rate. Using less than 100% makes it cheaper than weekdays. The same rule applies to the new '[Percentage]' matrix above.

  • Per shift (after thresholds)

    As above, but instead of an hourly rate, it produces a single charge per shift, e.g:

    • After 9 hours, charge $13.24, but;

    • After 13 hours, charge $24 dollars.

    You could use this to implement meal allowances or half-day + full-day rates

  • Per Week
    Allows you to specify a rate per week of work

  • Step Charges
    Allows flexible billing with flat fees for initial hours or days, followed by different rates as time progresses, including flat, hourly, daily or weekly charges

  • Weekday | Overtime | Weekend + Weeknight | Public Hol
    This lets you define Weekday, Overtime, Weekend/Weeknight and Public holiday rates

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