To create transparent communication with your clients about work being done on projects and bookings, Traffio enables you to set up that your site contacts and client contacts always receive the booking details and the job dockets. This can be done in the Client profile or in the Client contacts profile.
Setting site contact messaging in the Clients profile
Navigate to Clients
Select the client
Toggle on Send a booking link to the site contact(s)
Toggle on Send a job docket to the site contact(s)
Save
Setting up site contact messaging for a new client contact
Navigate to Clients in the side toolbar
Click into the client that you want to create a client contact for
Press the Contacts tab in the client pop up
+ New
Toggle on the Always send copy of job dockets by email
Create
Setting up site contact messaging for existing client contacts
Navigate to Clients
Select the client
Click the Contacts tab
Select the client contact
Toggle on Always send a copy of job dockets by Email (doesn't have to be a site contact on the booking)
Save