Traffio

In a person's profile, you can select their preferred contact method. This preferred method is used for:

Sending the initial password and username

Sending job requests and information if the user does not have the Traffio app

As a backup method when job requests fail to connect with the Traffio app

- Sending the initial password and username
- Every password reset
- Sending job requests and information if the user does not have the Traffio app
- As a backup method when job requests fail to connect with the Traffio app

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How To Set Employee Contact Method

Open up the desired Employee profile

Choose the contact method in the Preferred Contact Method dropdown

1. Navigate to People on the sidebar
2. Open up the desired Employee profile 
3. Scroll down to Contact Details 
4. Choose the contact method in the Preferred Contact Method dropdown

Note: If SMS is selected and used, an SMS fee will occur

<a href="https://intercom.help/traffio-76478e215fc6/en/articles/5043681-creating-people" target="_blank" rel="nofollow noopener noreferrer">Creating People</a>

This article guides you through how to set up a employee contact method

Setting Employee Contact Method

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How To Set Employee Contact Method

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