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Setting an employees contact method
Setting an employees contact method

This article guide you through how to set up a employee contact method

Kat McDevitt avatar
Written by Kat McDevitt
Updated over a week ago

In a person's profile, you can select the preferred contact method. This preferred contact method is used when:

  • Sending the initial password and username for Traffio

  • Every password reset

  • To send job requests and information if the user does not have the Traffio app

  • As a backup method, when the job requests fail to connect with the Traffio app

To set an employee contact method

  1. Go to people

  2. Open up the employee profile

  3. Scroll down to contact details

  4. Choose the contact method in the preferred contact method dropdown

Note: If SMS is selected and used, an SMS fee will occur.

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