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Syncing Drivers / People with Webfleet

Learn how to link Traffio people with Drivers in Webfleet

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Written by Phil Hawthorne
Updated over 3 weeks ago

With an active and connected Webfleet integration, Traffio will sync Traffio people with matching or mapped drivers in the Webfleet system.


People Mapping

Automatic People Mapping

What is mapping?

Traffio needs to know which corresponding driver in Webfleet a Traffio person matches to. This process is called mapping, and maps one systems person to the other systems driver.

This ensures updates or assignments from one systems driver can be reflected on the other systems correct person entry.

Traffio will sync new and updated drivers from Webfleet every twelve hours. When a new driver is detected in Webfleet, Traffio will attempt to link a driver to a person in Traffio based on email address.

Manual Person/Driver Mapping

There is the ability to manually map/link drivers and people between the two systems from within the Traffio interface.

  1. Navigate to Integrations on the sidebar

  2. Select the applicable Webfleet connection to open its detail view

  3. Select Person Mapping in the menu bar

  4. For the applicable Traffio person you wish to map, select the Webfleet driver from the dropdown.


Driver Assignments

Traffio syncs drivers against vehicles based on applicable bookings within Traffio.

Drivers are assigned to vehicles in Webfleet 45 minutes before a Driver Assignment Trigger (see below) when the following conditions are met:

  • The booking has a driver and vehicle assigned

  • The vehicle in Traffio is mapped to a vehicle in Webfleet

  • The person in Traffio is mapped to a driver in Webfleet

  • The booking status is one of

    • Green To Go

    • Completed

    • Finalised

    • Late Cancellation

Driver Assignment Trigger

Traffio can trigger vehicle assignments based on the following driver assignment rules:

  • 45 minutes before the Booking Start Time

  • 45 minutes before the Depot Meeting Time

  • 45 minutes before the Straight to Site Meeting Time

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