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Setting Up Verizon Connect

This guide explains the features of the Verizon Connect integration and how to set it up

Traffio avatar
Written by Traffio
Updated yesterday

This integration links Verizon Connect’s vehicle GPS tracking with Traffio’s booking and scheduling software, giving you complete visibility into your fleet’s operations.

You can view real-time location data, track past journeys, and generate reports on vehicle usage outside of assigned bookings. This helps you monitor your fleet, ensuring accountability and improving vehicle efficiency.

Additionally, the integration tracks which drivers are assigned to each vehicle, using Traffio data as the main source.

Note: For customers who use Verizon's driver identification key fobs, this feature is disabled by default.

To get started:

Contact Verizon to set up a Verizon Connect Reveal account and request integration with Traffio. Once your account is activated, Verizon will provide you with your Traffio app login credentials, which you can then use within Traffio.


Starting the Integration

Note: Only Managers and Administrators can enable this integration

  1. Navigate to Admin on the sidebar

  2. Select the Traffio Config tab

  3. Search Verizon Connect Integration

  4. Click on Verizon Connect Integration

  5. Under the Options dropdown menu, select Verizon Connect Enabled

  6. Click Save


Format Vehicle Data in the Verizon Connect Reveal Portal

Note: Verizon users cannot create vehicles within their Reveal account. For each GPS tracking unit purchased and installed, a corresponding vehicle record will be automatically created in Verizon.

  1. Log in to your Verizon Connect Reveal Account Portal

  2. Click on the Profile Drop-down Icon in the top right corner

  3. Click on Admin

  4. Click on the Vehicle List link located under Vehicles

  5. Select the Pencil “edit” icon at the end of each corresponding vehicle’s row

  6. Enter a value into the Vehicle Number field

  7. Click Save
    This is the primary key identifier that will be used when linking this vehicle to its corresponding vehicle in Traffio.

Note: Vehicles without a saved Vehicle Number will NOT be imported into Traffio.

It is highly recommended to use the vehicle's registration number in the "Vehicle Number" field.


Connect Verizon Account in Traffio

  1. Navigate to Vehicles on the sidebar

  2. Select the Verizon Settings tab

  3. Click +New

  4. Enter a Centre Name (the centre name is used solely as a reference for the connection between this Verizon account and Traffio)

  5. Toggle on/off Auto-Generate Driver Assignments

  6. Click Create

  7. Enter your Traffio app Login Credentials (obtained from Verizon)

  8. Click the Connect button

  9. Click Sync with Verizon Connect button to import your Verizon Connect account's data into Traffio

Auto Driver Assignments

If enabled, Traffio will automatically sync driver-to-vehicle assignments with Verizon for all linked drivers and vehicles. Ongoing assignments will be determined by the vehicles assigned to individuals in Traffio, while temporary assignments will be based on specific driver allocations from completed bookings.

Ongoing assignments are sent to Verizon whenever a linked vehicle is assigned or reassigned to a linked person in Traffio. They are also pushed when a new linked vehicle or person is created.

When a linked person is unassigned from a linked vehicle in Traffio, the ongoing assignment will be removed in Verizon.

Temporary assignments are created when a works docket is submitted for the driver, confirming their shift completion.

Note: If you are using Verizon's driver identification key fobs, this feature should be disabled.

Syncing with Verizon

The “Sync with Verizon Connect” button will:

  • Import your vehicles from Verizon into Traffio, along with their current locations, to be displayed on the 'Vehicle Locations' map

  • Initially import the last 30 days of vehicle GPS history data

Please allow a few minutes for the sync process to complete.

After that, new data from Verizon Connect will automatically sync with Traffio in the background twice daily.

Review Drivers & Push More People to Verizon if required

Traffio will automatically push individuals identified as 'drivers' to Verizon and match them here. This is based on people who are currently assigned to a vehicle in Traffio or who have been marked as drivers in past bookings.

To push recently created people in Traffio to Verizon:

  1. Click on the Link Drivers tab

  2. Click + Button beside their name

The person will be pushed to Verizon as a new driver and automatically linked in Traffio.

Note: Do not create drivers within the Verizon Reveal portal. This integration is designed to automate the driver creation process for you.

If drivers were created in the Verizon portal before connecting to Traffio, they will have been imported into Traffio. You’ll now need to match them with their corresponding employees in Traffio, click save, and then push any other desired people to Verizon as explained above.


Link Traffio Vehicles to Imported Verizon Connect Vehicles

  1. Click the Link Vehicles tab

  2. Match the Vehicles in Traffio (left column) with those imported from Verizon Connect (right column) by selecting the corresponding values from the dropdown list.

  3. Click Save

Traffio will automatically suggest similar or identical matches. If the suggested matches are correct, simply click the save button.

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