There are different fields that you can select that will constitute the start and finish of a shift for payroll. This section allows you to designate what you want to consider as the start and finish time.
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'Meet at depot' vs 'Straight to site'
By default, all shifts are considered 'Meet at depot' unless you have specified that the worker assigned to the booking must go straight-to-site (STS).
You can override this default and make all shifts default to straight to site (STS) through your company's config settings. You will need admin access to...
Select 'Admin' menu on the left panel
Select 'Traffio Config'
Filter category by 'Booking'
Select the config name 'Booking person goes straight to site(STS) by default'
Change the setting and save
⚠️ If you are using the 'Meet at Depot' settings please ensure the following config options are set to 'show'
Use arrive at depot: https://app.traff.io/#traffio_config/74
Use leave at depot: https://app.traff.io/#traffio_config/75
Use return to depot: https://app.traff.io/#traffio_config/76
Correlating start fields - Meet at depot
The fields relating to the options above are found in the docket.
If you configure payroll to start paying from 'Meet at depot', it will take the start time from:
Docket 'Arrived at depot' field
If that doesn’t exist, the docket 'Departed depot' field
If that doesn’t exist, the docket 'Start' field
If that doesn’t exist, the booking person's 'Scheduled Start Time' field
If that doesn’t exist, the booking 'Start time' field
Field workers fill out the times in the mobile application under each job/booking in the 'forms' tab under 'docket'.
In the website application of Traffio, you can set the remaining two fields...
You can override the times submitted through the docket in the website application.
Go into the booking, navigate to the 'Dockets' tab, then manually select the date/time in the field of your choosing.
Note: the depot times will not display if you have not turned on the show depot configurations.
Correlating start fields - Straight to site
If you configure it to be “Straight to site”, then it calculates the start time as:
The docket 'Start' field
If that doesn’t exist, the booking person's 'Booking Start Time' field
If that doesn’t exist, the booking 'Start time' field
Skips the first 2 fields listed in the 'Meet at depot' option.
See the images above for where the fields are located.
Correlating finish fields
The booking person's 'Scheduled Finish Time' field
If that doesn’t exist, the booking 'Approximate End time' field
If that doesn’t exist, the docket step 5 'Depot return times' page
Field workers fill out the times in the mobile application under each job/booking in the 'forms' tab under 'docket'.
The 'back at depot' field is on step 5 of the docket...
